Privacy Policy (Issue Feedback)

Globo Solutions - Issue Feedback Privacy Policy

Our general privacy policy and app-specific privacy policy, which you can find below, apply to Issue Feedback add-on. Please, review both prior to using the app.


This privacy policy describes how we handle your personal information in Issue Feedback Add-On.

Personal Data Security

The data that Issue Feedback add-on collects is stored on your behalf on your Jira Server.
As a vendor Globo Solutions doesn’t have access to the logs and database-stored data. Also we don’t track any activities of the users on your server. We may ask for logs from our customers if it is needed to troubleshoot any problems related to the app.

No Personal Data Processing

We do not collect, retrieve, transmit, record, organize, store, alter, use, disclosure or otherwise process Personal Data

Third Parties Collecting Your Information

Because of the app license you obtained through the Atlassian Marketplace or through a license reseller, certain technical contact and billing contact information is sent to Globo Solutions via the Atlassian Sales API. Please see Atlassian's privacy policy for details on how they treat your information.

  • We may use the information to improve our products and services.

  • We may use the information to customise our products in according to your interests.

  • We may use the information for marketing and for market research purposes, including internal geographic studies, to provide, optimise and personalise our services and to inform you about other related products and services from Globo Solutions.

  • We will not sell, distribute or lease your personal information to a third party.

Changes to Privacy Policy

We may make changes to this privacy policy if it is necessary due to law related or technical changes.


If you have any questions about this privacy policy, please, contact us at