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Globo Solutions business hours are Monday - Friday, 9AM - 5PM CET.
Our Support team locates in MinskVilnius, BelarusLithuania.
We may not be able to provide full-fledged support during weekends and Belarusian Lithuanian public holidays, but we are trying to follow all incoming requests and respond to urgent issues during off hours as well.
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If you did not find the necessary information in the Globo Solutions Documentation, you can request support through one of the following channels:
Submit a ticket at our support system
Send an e-mail to atlas@globo-solutions.comnet
Support Includes
Answering questions about functionality of our products.
Answering sales-related requests.
Help with issues occurred during installation, update or upgrade of our products.
Investigation of submitted tickets related to our products.
Provision of ways for issue resolution and configuration changes if applicable.
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